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Things To Know

Refund policy

Posted by ADULTISHOP on

we "ADULTISH LTD." Fully prepared for delivery, but if you accidentally deliver or initially defective products, please contact us in time.
For incorrect delivery, please contact us within 7 days after the item arrives. Only unopened products can be returned.
For the obvious initial defects within 7 days after delivery, we will accept returns. In either case, we will bear the transportation costs.


However, please note that we do not accept exchanges or returns in the following cases:
※ Due to your handling, the product itself or its accessories, discarding any part of the packaging, etc., is lost, damaged or seriously dirty (if it is a battery product), purchase at least once.
※Battery and wearing parts (such as condoms, lubricants, airplane cups, etc.) Please note that due to the special nature of the product, in order to ensure the safety of all customers, we do not accept returns or exchanges of non-defective products unless the quality of the product itself .

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Terms of service

Posted by ADULTISHOP on

From payment to arrival
[payment method]
When shopping in our store, you can choose the following 3 payment methods.
(1) Cash on delivery
(2) Mailbox transfer...We will ship the goods after confirming the payment. The customer is responsible for paying the transfer fee.
(3) Credit card payment... VISA /MASTER/American Express card.
(4) APPLE PAY
※The name of this store is not specified in the instructions for use.

[Receipt designation]
In addition to the specified address, you can also receive the item at the corresponding logistics partners such as CANADA POST, UPS, EMS.
※Usually, the storage period is about one week, so please visit us as soon as possible. Get ID card (document/passport/health insurance card) and stamp.
※If you are unable to pick up the goods due to your own circumstances, please contact the designated post office or sales office as soon as possible. The storage period can be extended (2 to 3 days).
※If you have not received the item to replace it and return it to us, please specify the shipping method again. In this case, the freight will be borne by the customer.

*Please note that if the item is returned or re-transported due to customer reasons, the actual shipping cost will be paid. (The actual shipping cost will be calculated and notified here. If you want to return the goods, please pay at the next order.)

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Privacy policy

Posted by ADULTISHOP on

"ADULTISH LTD."You can protect your personal information.
"ADULTISH LTD." Five safety standards considered:
1) We promise not to send DM.
2) We promise never to call unnecessary people. (Soliciting conversation, sales call, etc.)
3) We promise not to ask for more privacy.
4) We promise that personal information will not be passed on to third parties.
5) We educate employees to protect customers' privacy.

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